www.united.com/feedback – United Contact Customer Care

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United Airlines Feedback

  • Provides a recent United passenger to provide feedback or ask questions in regards to their recent United Airlines flight
  • Any questions or concerns in relation to future travel plans or travel that is in progress, please see the United Airlines Contact Us page
  • Customer who have a Mileage Plus account should sign in before taking part in the United Feedback service

united.com/feedback

United Airlines customer will need to provide their contact information, ticket details, feedback and any other additional documentation.  The Post-travel feedback line can be reached at 1-877-624-2660.

Ticket Information Required

  • United confirmation email
  • Carrier
  • United ticket number
  • Flight number
  • Origin
  • Destination
  • Airport

Customer Contact Info

  1. Frequent flyer program and number
  2. Full name
  3. Email address
  4. Home or business phone number
  5. Address

United Airlines provides flight status via e-mail or text enabled mobile phone where customers will be notified if a flight is going to be delayed by more than 20 minutes or there is another change in the status of your flight.  United Airlines Flight reminders notifications allows customers to be notified on an hourly basis in regards to their flight’s departure/arrival time.